4.5 min read

The best care starts with the most caring team. Our passionate animal lovers truly make the difference in your pet’s stay.

Have you read the recent articles? The ones about upscale boarding facilities that offer dogs a blueberry facial and a queen-sized bed. And lobbies that feature a fancy chandelier?

Do dogs notice those things? Do they care? Do our feline friends get any attention at all?

Welcome to Firehouse Pet Resort, where we focus on what matters to pets and their families. We’ve spent a ton of time setting up our Resort so your pet has the best experience in the most caring, safe space. We even offer a few special features of our own — ones that truly make a difference in your pet’s stay.

Most importantly, we hire the right people because the best care starts with the most passionate team.

Passion for Pet Care

Our Resort Attendants bring genuine love for each cat or dog who walks through our doors.

We take pride in our team members’ passion for pet care. They are why your pet has fun and stays safe during their visit to Firehouse Pet Resort. They bring energy for play, a love of pets, and a caring attitude day in and day out.

Each resort attendant deeply loves animals and genuinely desires to ensure your pet’s well-being.

Our team’s passion is evident when your pet enters the Resort until we say goodbye at pick-up.

Team Member Spotlights

Meet Moodie, who enjoys building trust with pets and their owners. They say, “I love that we get to know each pet and their personality. I want to reassure clients that their pets are in good hands.”

Jeslynn loves to build rapport with nervous or timid pets. “I feel so good when they go from growly to wagging tails.”

Vanessa“I love getting to know each pet’s personality,” says Vanessa, “so I can love on them the way they need. I also love giving owners reports at pick-up and showing cute pictures or videos of their pets playing.”

Commitment to Excellence

Our team is dedicated to excellence in every aspect of our pet boarding and playcare services. We strive to exceed your expectations and provide the best possible care for your furry family members.

From the moment you walk through our doors, you will notice the attention to detail and the commitment to creating a welcoming and comfortable environment for pets and their owners.

We understand that leaving your pet in someone else’s care can be difficult. That’s why we are committed to maintaining open lines of communication with our clients, providing regular updates, and addressing any concerns or questions you may have. We want you to feel confident and at ease, knowing that your pet is in the best possible hands.

Excellence is not just a goal for us; it’s a standard we strive to achieve daily. And we think excellence doesn’t need to come with a side of blueberry facial but rather with the stuff that really matters: one-on-one playcare for anxious pets, special attention for pets with extra needs, grouping pets by size and temperament, and mental stimulation games to keep your pet’s content.

We are proud to say that our team is passionate about providing exceptional care and creating a positive experience for you and your pets.

Community Involvement

We also believe in giving back to the greater Austin community. Our team is involved in various community initiatives and organizations that promote the well-being of animals.

Check out our giving back page to see all the shelters we support.

Testimonials and Reviews

Don’t just take our word for it. Hear what our clients have to say about our dedicated and caring team.

We have received numerous testimonials and positive reviews from satisfied pet owners who have experienced our exceptional services firsthand. Here are a few examples:

“I know she (Ladybug) feels right at home, running to the first person to greet her and flipping over for her expected belly rub and kisses. Makes me very happy to know that… she’s being well cared for and enjoys her time there… It’s a big relief for all the fur-baby parents in the area to know while away at work or on vacation that their pets are in caring hands. Everyone I’ve met has been such a joy, and you can see their kindness and love for all the pets there.” – Cheyanne C.

“…All the staff, from check-in to the people that do the daycare to the vets, are all very engaged with the pets and want to make sure they have a great time…” – Genevieve D.

These testimonials are a testament to the dedication and care our team members bring to their work every day.

We are honored to have the opportunity to make a difference in your and your pets’ lives.

We look forward to seeing you and your pets this spring and summer.

Book now for Memorial Day and July 4th.

Translate »