Esterleane’s favorite thing about working at Firehouse is being able to help clients with their pets’ needs. She is driven by her passion for assisting animals and educating clients. She treats pets like her own family, collaborating with owners to ensure that each pet is receiving the best care. Clients appreciate that she takes a patient, individualized approach to greeting pets. Esterleane will always give pets the time, space, and support they need to adjust to their visit.

She is excited for the Pet Resort to offer additional support for clients and pets. Esterleane joined the Firehouse family in 2018 as a Veterinary Technician. She uses her Fear Free training and experience with pets to ensure that all visitors at the resort feel comfortable and safe. Her favorite thing about the Pet Resort is the playrooms, especially the front one because clients can watch their pets play through the windows.

Esterleane received a Bachelor of Agriculture in Animal Science from Texas State University. To continue to grow in the field, she loves to study new techniques to help pets and owners with home care, attend training seminars, and read leadership books. Her heart belongs to her two dogs: Oreo, a laidback Heeler/Lab mix, and Molly, a tiny but fiery Maltese. She also loves plants. When not helping pets at the resort, she loves to go fishing, play games with her family, watch movies, and dance.

Clients appreciate Derek’s attention to detail and level of care. He checks in with pet owners, providing updates on how their pets are doing at the Resort. Derek is always happy to answer questions and talk clients through the boarding or playcare process.

Derek empathizes with clients and patients. He understands that Resort visits can be stressful. He allows pets time to adjust, using a calm, gentle approach for pets who are nervous. He loves being able to help pets have fun and run off some energy in a safe environment. Derek has a knack for helping with nervous, anxious, or aloof pets. He comes to Firehouse Pet Resort with four years of experience working with animals.

Derek lives on a ranch with a wide variety of animals. He has two dogs: Sharky, a pit bull, and Skevvy, a mix. He studied Art and Design at Mira Costa Community College. In his free time, he enjoys reading science fiction books, watching old movies, and working with his sound synthesizer.

Alexis creates lasting connections with clients and pets. She wants clients and pets to be comfortable while pets are staying at the Resort. She keeps clients informed of their pet’s experience and updates them on any changes.

Alexis is attentive to pets’ needs and body language. She makes notes of how each pet reacts to people and other pets to ensure they are having a comfortable, safe visit. She gives pets time and space to adjust to the Resort, letting pets set the pace for their stay.

Alexis graduated from Texas State University, where she studied Communication Design and Visual and Motion Design. Before joining the Resort team, Alexis lived on a ranch with dogs, horses, and cows. Her best friend is Penny, a German short-haired pointer. In her free time, she enjoys playing video games, creating traditional and digital art, dancing, and spending time with her grandpa and Penny.

MaKayla makes pets feel comfortable and loved while visiting the Resort. Clients appreciate her transparency, sense of humor, and love of all animals. She enjoys helping pets have a fun and happy experience, providing treats, attention, and toys. MaKayla communicates with clients, providing updates and pictures so they know their pets are having the time of their lives.

MaKayla shares her home with her dog, Junior, a golden retriever/lab mix. In her free time, she enjoys playing volleyball and traveling to new places. She is excited to meet all the people and pets who come to the Resort.

Marlon is attending college to become a Licensed Vocational Nurse. His hobbies include going to the gym, playing the electric guitar, watching movies, and playing video games. He loves working with cats and huskies and hopes to own a husky of his own in the future.

Aundreya makes clients’ lives easier by building trust with them and their pets. She works with pet parents to ensure that each patient receives the best care. She is driven by her passion for helping animals and the people who love them. Clients love Aundreya’s upbeat energy and positivity.

Aundreya shows each pet love and patience. She wants animals to feel safe and comfortable during their visit. She especially loves working with feline patients.

Aundreya is a student at Hays High School and studies cosmetology. In her free time, she likes to practice her cosmetology skills (especially lashes), listen to music, and go swimming. She has two dogs: Buster (a pit bull mix), and Chief (a pit bull), and Stormii, a rescue cat.

Silvana focuses on building relationships with clients and pets. She understands the range of emotions that can go along with veterinary visits. So, she concentrates on being a comforting presence. She wants clients to feel heard and understood, working with them to ensure the vet addresses their main concerns. Clients also appreciate her transparent approach and how she bonds with the pets who visit Firehouse.

Silvana keeps patients comfortable by reading the pet’s body language and adjusting her approach. She offers love and treats as positive reinforcement. Silvana has experience volunteering at animal shelters before joining Firehouse.

Silvana attended animal science classes at Lamar University and Ashworth College. When not working, she enjoys swimming at the lake or beach, going camping, watching scary movies, and making delicious Mexican food. She has a variety of pets, including chickens, goats, cats (Finn and Buddy, plus barn cats who adopted Silvana), and dogs (Koubi, an akita/pit bull/St. Bernard mix, and Maiko, a Chihuahua mix). Because of her dogs, Silvana has a soft spot for chihuahuas and pit bulls.

Working with and helping to care for animals has been a longtime dream of Yolanda’s. She’s so excited to join the Firehouse team and help pets have a fun, safe time at the Resort. Yolanda treats every pet like her own, providing individualized care so each pet has the best experience. Whether it’s monitoring play groups, spending one-on-one time with a pet, or helping a pet settle in their kennel, Yolanda takes time to make sure each pet is comfortable and happy.

Yolanda grew up with many family pets, so she’s always been surrounded by dogs and cats. She has a Pitbull mix named Luci, who thinks she is a lap dog. In her free time, she loves watching movies, as it gives her an excuse to eat lots of popcorn.

Jess helps pets feel comfortable by giving them time to adjust. She talks to them and gives them treats and attention to keep the visit positive. She wants every pet to feel safe during their visit. She loves advocating for pets’ needs and providing a voice for them.

Jess shares her home with two dogs: Jinxx, a senior wire-haired dachshund, and Leksa, a senior chihuahua. She studied photography Austin Community College and enjoys taking pet pictures. In her free time, she enjoys going to concerts, trying out new restaurants, and spending time in nature.

Samantha collaborates with clients to ensure patients have a positive and productive visit. She believes in a transparent approach and is always happy to explain treatment plans and aftercare to clients. Her goal is for every client and patient to have the best experience. She enjoys problem-solving to find ideal solutions for each unique case.

Samantha uses a calm and individualized approach to keep pets comfortable. She reads body language and allows pets time to acclimate. She has a background in pet boarding. She enjoys learning new skills and expanding her knowledge so she can continue to provide the best care.

Samantha studied biology and geology at Texas State University. She loves spending time outdoors, hiking, and fishing. Her heart belongs to her pets: Grizzly, a pit bull mix, Ladybug, a wire-haired terrier, and cats, Macaroni and Mango.