What’s different about working here?
We have fun together each day!
We call our team “a team” because we work hard to act like one.
We know you have a life and strive for work-life balance, helping you feel refreshed when you walk through our doors each morning.
We prioritize training in leadership, communication, and diversity to help us work together as a unit:
-Each Hospital Manager and Medical Director lead the team, foster good relationships, and mentor individual team players.
-We embrace an open-door policy. Quarterly check-ins help us assess if each person’s needs are being met.
-Each team member is encouraged to achieve their personal goals in education, career progression, and/or leadership.
-Everyone loves our twice-yearly company parties: our summer family party in June and our team-only holiday party in December (COVID changed everything and we adjusted with smaller internal celebrations and team gifts).
-Our team chooses which philanthropic activities we pursue, so there’s a personal connection to giving back to our pet nonprofits and civic events including PRIDE and the Buda Lions Wiener Dog Races.
-We onboard our new team members into the Firehouse Pet Resort culture during 60 days of training to teach our style, expectations, and methodologies.
-We support our team in continuing their veterinary education: our doctors attend conferences and our hospital managers attend annual leadership and communication seminars. Vet Techs and Client Service Coordinators receive training that syncs with their personal needs and goals.
-We’re focused on developing leaders within our organization. We love to promote from within.
We want every team member to feel like they’re part of a bigger mission, to feel empowered to carry out important tasks, to develop their own skills, and to achieve their own goals.
At Firehouse Pet Resort, we’re like family: we truly care about each other personally and professionally.
Our team members agree, because they’ve helped us place among the top dozen companies in the Austin Statesman’s Best Places To Work award list for three years in a row. We’re proud to be the ONLY Austin veterinarian to make a showing on the entire list!