Clients appreciate Derek’s attention to detail and level of care. He checks in with pet owners, providing updates on how their pets are doing at the Resort. Derek is always happy to answer questions and talk clients through the boarding or playcare process.

Derek empathizes with clients and patients. He understands that Resort visits can be stressful. He allows pets time to adjust, using a calm, gentle approach for pets who are nervous. He loves being able to help pets have fun and run off some energy in a safe environment. Derek has a knack for helping with nervous, anxious, or aloof pets. He comes to Firehouse Pet Resort with four years of experience working with animals.

Derek lives on a ranch with a wide variety of animals. He has two dogs: Sharky, a pit bull, and Skevvy, a mix. He studied Art and Design at Mira Costa Community College. In his free time, he enjoys reading science fiction books, watching old movies, and working with his sound synthesizer.

Aundreya makes clients’ lives easier by building trust with them and their pets. She works with pet parents to ensure that each patient receives the best care. She is driven by her passion for helping animals and the people who love them. Clients love Aundreya’s upbeat energy and positivity.

Aundreya shows each pet love and patience. She wants animals to feel safe and comfortable during their visit. She especially loves working with feline patients.

Aundreya is a student at Hays High School and studies cosmetology. In her free time, she likes to practice her cosmetology skills (especially lashes), listen to music, and go swimming. She has two dogs: Buster (a pit bull mix), and Chief (a pit bull), and Stormii, a rescue cat.

Silvana focuses on building relationships with clients and pets. She understands the range of emotions that can go along with veterinary visits. So, she concentrates on being a comforting presence. She wants clients to feel heard and understood, working with them to ensure the vet addresses their main concerns. Clients also appreciate her transparent approach and how she bonds with the pets who visit Firehouse.

Silvana keeps patients comfortable by reading the pet’s body language and adjusting her approach. She offers love and treats as positive reinforcement. Silvana has experience volunteering at animal shelters before joining Firehouse.

Silvana attended animal science classes at Lamar University and Ashworth College. When not working, she enjoys swimming at the lake or beach, going camping, watching scary movies, and making delicious Mexican food. She has a variety of pets, including chickens, goats, cats (Finn and Buddy, plus barn cats who adopted Silvana), and dogs (Koubi, an akita/pit bull/St. Bernard mix, and Maiko, a Chihuahua mix). Because of her dogs, Silvana has a soft spot for chihuahuas and pit bulls.