We’re one big family.
Get to know the team who have dedicated their lives to taking the absolute best care of your pet.
Shakkal comes to Firehouse Pet Resort with four and a half years of experience as a veterinary technician, with three of those years at Firehouse. We’re eager for you to meet her, knowing you’ll appreciate her positive energy and leadership skills as she guides and supports the team who will care for your pets.
Shakkal’s focus will be on making pets feel comfortable at Firehouse Pet Resort as if they were at their own home. She’s well-trained in using Fear Free techniques to help calm both cats and dogs. For example, she uses gentle touch, slow movements, and treats if they’re food-motivated to help pets ease into their new environment.
Shakkal is a native Texan. She graduated with a degree in agriculture, majoring in animal science from Texas State University. When not working, she enjoys spending time with her fiancé and their beautiful daughter, Eliyah, hanging out with family and friends, eating out, dancing, watching movies, and volunteering to give back in her community. Shakkal grew up with dogs and just adopted her first cat, Spotzy.
Matt/Maddie’s hardworking and caring demeanor helps all clients and pets feel comfortable as soon as they arrive at Firehouse Pet Resort.
Matt/Maddie is inquisitive and thorough, gaining as much knowledge about clients’ pets to ensure the best care. They value treating all clients and pets with the respect they deserve.
Matt/Maddie’s dad has volunteered at the Dallas Zoo for over thirty years. This has allowed them to gain a lot of knowledge and comfort with animals of all kinds! Currently, they have no pets of their own, but spend a lot of time with their parents’ seven-year-old Lab/Shepherd mix, Hendricks. They also help care for their roommates’ dogs, Sydney and Tucker.
Matt/Maddie has an Associate Degree in Science and has recently moved from the DFW area to Austin so that they can gain more experience in pet care. In their free time, they enjoy gaming and photography. They are very excited about meeting new furry friends at Firehouse Pet Resort and being able to utilize their photography skills on visitors to The Resort!
Ashtin has been in the Round Rock area since she was a child. She has always had a passion for animals and has a Calico cat named Cali Bee. Her family has always loved the Havenese breed of dogs, so the family dog named Bohdi holds a special place in her heart. When not working, Ashtin enjoys photography, painting, drawing, and singing. She strives to learn new skills every day.